Implementation and support services for successful project management
Providing you with the right training, support and customisation to maximise user buy-in and help you deliver a successful implementation.
Expertise to help you roll out your solution effectively
Implement your solution successfully with our experienced team
Our team of experts have been delivering implementations for over 20 years. Working collaboratively with you to co-design workshops, develop Implementation Planning Studies, Benefits realisation management and provide support through your go-live process.
Get user buy-in and improve efficiency with post implementation training and support
Improve user efficiency from go-live with dedicated training sessions during and after the implementation process. Complete with user guides, release notes and training webinars accessible via our customer portal.
Enjoy dedicated account management to help you reach your business objectives*
Enjoy ongoing support and engagement with our account management team. Providing structured meetings, roadmap updates, training sessions and tailored discussions around providing your team with additional training and development support.
*Account management may vary based on contract details.
Enjoy stress free implementation and ongoing support
Why MasterCare?
Australian Owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted Partners
We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
Enjoy stress free implementation with MasterCare
Request a demo today to access a complimentary walkthrough of our solution and chat with one of our dedicated product experts.